Job Details:
- Location: Bellandur Bengaluru.
- Education : Any Graduation.
- Experience : Min 6 Month – 2years Customer support Experience mandatory.
- Languages: know speak English & Hindi.
- Good Communication skill.
- Salary : 25k Up to 35 k.
- ( 20% to 30%Job hike on your previous salary)
- Working day: 6 days Working.
Job Description
● Handling inbound or outbound calls and / or emails
● Knowledge of TAT, compliance, ticketing systems, CSAT.
● Working on short SLA and clearing backlogs.
● Should be familiar with Customer Empathy, customer service.
● Ensure no errors occurred while assisting customers
● Reaching productivity that meets job standards, while working with speed and accuracy.
● Answer queries about products or the company.
● Responding in a timely and effective manner to all internal communication
● Adheres to and supports company policies and practices
