Customer Support – Voice

Job Details:

  • Location: Bellandur Bengaluru.
  • Education : Any Graduation.
  • Experience : Min 6 Month – 2years Customer support Experience mandatory.
  • Languages: know speak English & Hindi.
  • Good Communication skill.
  • Salary : 25k Up to 35 k.
  • ( 20% to 30%Job hike on your previous salary)
  • Working day: 6 days Working.

Job Description

● Handling inbound or outbound calls and / or emails
● Knowledge of TAT, compliance, ticketing systems, CSAT.
● Working on short SLA and clearing backlogs.
● Should be familiar with Customer Empathy, customer service.
● Ensure no errors occurred while assisting customers
● Reaching productivity that meets job standards, while working with speed and accuracy.
● Answer queries about products or the company.
● Responding in a timely and effective manner to all internal communication
● Adheres to and supports company policies and practices

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