Job Role :
- Managing incoming calls and customer service inquiries
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer request
- Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Type: Full-time
Salary: ₹18,000.00 – ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Whitefield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- Hindi (Required)
- English (Required)
