Handling inbound or outbound calls and / or emails.
Job Details
Location: Bellandur, Bengaluru (15 Openings)
Nature of Job: Office
Gender: Both Male and Female can Apply
Shift Timings
9:00 am – 6:00 pm (day shift)
Weekly Working: Days 6 Days Off Days: SUN
Salary & Compensation
Salary Offered: ₹3.0 Lac to ₹ 6 Lac (annually)
PF & ESIC Available
Education: Graduation degree mandatory
Communication
Excellent English skills – Ability to Speak, Write & Read
Fluent Hindi skills Ability to Speak
Skills
- Email etiquette
- Good Communication
Job Description
● Handling inbound or outbound calls and / or emails
● Knowledge of TAT, compliance, ticketing systems, CSAT.
● Working on short SLA and clearing backlogs.
● Should be familiar with Customer Empathy, customer service.
● Ensure no errors occurred while assisting customers
● Reaching productivity that meets job standards, while working with speed and accuracy.
● Answer queries about products or the company.
● Responding in a timely and effective manner to all internal communication
● Adheres to and supports company policies and practices
Contact HR +91 9019766239 / +91 8088403445 / +91 8073574887
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